Agreement between user and www.ustrenchdrain.com
Welcome to www.ustrenchdrain.com. The www.ustrenchdrain.com website (the “Site”) is comprised of various web pages operated by US Trench Drain www.ustrenchdrain.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.ustrenchdrain.com constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of them for your reference.
www.ustrenchdrain.com is a E-commerce Site
To retail plastic drainage products
Visiting www.ustrenchdrain.com or sending emails to US Trench Drain constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
US Trench Drain does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.ustrenchdrain.com only with permission of a parent or guardian.
Cancellations made more than 24 hours after the order is received will be only be refunded if the item has not been shipped. If the item has been shipped and the item remains completely intact, un-damaged and un-opened, then the cost of the shipping fee and a return shipping fee of the same cost amount, plus a $20 restocking fee will be charged. For received items that require refund returns, customer must be notify US Trench Drain by email at firstname.lastname@example.org within 24 hours of receipt, prior to returning. If any items are damaged in shipping transit, customer must notify US Trench Drain by email at email@example.com within 24 hours of receipt, prior to returning. Any item damaged after receipt will be not be returned or refunded. Any item cannot be returned for credit if unused after 30 days of receipt.
Links to third party sites/Third-party services
www.ustrenchdrain.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of US Trench Drain and US Trench Drain is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. US Trench Drain is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by US Trench Drain of the site or any association with its operators.
Certain services made available via www.ustrenchdrain.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.ustrenchdrain.com domain, you hereby acknowledge and consent that US Trench Drain may share such information and data with any third party with whom US Trench Drain has a contractual relationship to provide the requested product, service or functionality on behalf of www.ustrenchdrain.com users and customers.
No unlawful or prohibited use/Intellectual Property
All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of US Trench Drain or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. US Trench Drain content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of US Trench Drain and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of US Trench Drain or our licensors except as expressly authorized by these Terms.
The Service is controlled, operated and administered by US Trench Drain from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the US Trench Drain Content accessed through www.ustrenchdrain.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless US Trench Drain, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations.
US Trench Drain reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with US Trench Drain in asserting any available defenses.
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrators award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regard to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. US TRENCH DRAIN AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
US TRENCH DRAIN AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. US TRENCH DRAIN AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
US Trench Drain reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Massachusetts and you hereby consent to the exclusive jurisdiction and venue of courts in Massachusetts in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and US Trench Drain as a result of this agreement or use of the Site. US Trench Drain’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of US Trench Drain’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by US Trench Drain with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and US Trench Drain with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and US Trench Drain with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
US Trench Drain reserves the right, in its sole discretion, to change the Terms under which www.ustrenchdrain.com is offered. The most current version of the Terms will supersede all previous versions. US Trench Drain encourages you to periodically review the Terms to stay informed of our updates.
US Trench Drain welcomes your questions or comments regarding the Terms:
US Trench Drain
PO Box 6341
Holliston, Massachusetts 01746
Shipping Times & Costs
Processing: Standard processing occurs within one business day. Some items may require up to 4 – 5 business days to ship. Any items taking more than one business day will result in the customer being notified in advance and giving the customer the opportunity to cancel the transaction and be refunded in full, if they can not wait the time needed to ship their goods.
Shipping: 1 – 5 business days.
The shipping & handling fee is Free per order, regardless how many items are included.
- Delivery via UPS Ground. UPS cannot deliver to P.O. Boxes.
- Please note that we only ship to addresses in the United States.
TRUSTe Privacy Program
US Trench Drain is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build users’ trust and confidence in the Internet by promoting the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and have our privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this policy, you should first contact us at firstname.lastname@example.org. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint. TRUSTe may serve as a liaison with us to resolve your concerns.
Collection of your Personal Information
US Trench Drain may collect personally identifiable information, such as your name. If you purchase US Trench Drain’s products and services, we collect billing and credit card information.
This information is used to complete the purchase transaction. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by US Trench Drain. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the US Trench Drain website.
US Trench Drain encourages you to review the privacy statements of websites you choose to link to from US Trench Drain so that you can understand how those websites collect, use and share your information. US Trench Drain is not responsible for the privacy statements or other content on websites outside of the US Trench Drain website.
Use of your Personal Information
US Trench Drain collects and uses your personal information to operate its Website(s) and deliver the services you have requested.
US Trench Drain may also use your personally identifiable information to inform you of other products or services available from US Trench Drain and its affiliates. US Trench Drain may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
US Trench Drain does not sell, rent or lease its customer lists to third parties.
US Trench Drain may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to US Trench Drain, and they are required to maintain the confidentiality of your information.
US Trench Drain will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on US Trench Drain or the site; (b) protect and defend the rights or property of US Trench Drain; and, (c) act under exigent circumstances to protect the personal safety of users of US Trench Drain, or the public.
Security of your Personal Information
To secure your personal information from unauthorized access, use or disclosure, US Trench Drain uses the following:
Site Lock Malware protection
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Verisign is an independent, third-party company engaged in the development of digital trust. Verisign provides authentication of Internet services, digital identity and intellectual property. By clicking on the Verisign logo, the Verisign website will serve up a web page that confirms that US Trench Drain is “Verisign Authenticated.”
Children Under Thirteen
US Trench Drain does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for
permission to use this website.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from US Trench Drain by contacting us here:
Changes to this Statement
US Trench Drain will occasionally update this Statement of Privacy to reflect company and customer feedback. US Trench Drain encourages you to periodically review this Statement to be informed of how US Trench Drain is protecting your information.
US Trench Drain welcomes your questions or comments regarding this Statement of Privacy. If you believe that US Trench Drain has not adhered to this Statement, please contact US Trench Drain at:
Cancellations made more than 24 hours after the order is received will be only be refunded if the item has not been shipped. If the item has been shipped and the item remains completely intact, un-damaged and un-opened, then the cost of the shipping fee and a return shipping fee of the same cost amount, plus a $20 restocking fee will be charged. For received items that require refund returns, customer must be notify US Trench Drain by email at email@example.com within 24 hours of receipt, prior to returning. If any items are damaged in shipping transit, customer must notify US Trench Drain by email at firstname.lastname@example.org within 24 hours of receipt, prior to returning. Any item damaged after receipt will be not be returnable or refundable. Any item cannot be returned for credit if unused after 30 days of receipt.